Multi-Trade property service company The McDougall Group has boosted productivity with the introduction of a BigChange service management system, which can help mobile workers within the social housing sector.
The web-based system can be used by building and housing maintenance teams, and connects in-house teams with contractors thanks to being accessed on computers, phones or tablets – basically, BigChange offers a single platform for easier management.
McDougall has equipped its tradespeople and engineers with smartphones and tablets running JobWatch, part of the all-in-one solution from BigChange.
By Bob Hide, director at risk management consultancy, Equib.
Recent funding cuts have left many Housing Associations reeling as they explore ways to transform their business model. But how should they go about this when the future holds so many challenges and uncertainties and could greater focus on horizon scanning help?