Heating of homes
HAs dealing with tenants with problems sometimes face anger. One way of mitigating that is to make sure that HAs are able to solve tenant problems quickly. Joe Bradbury looks at how HAs can mitigate tenant anger with failing heating systems.
A programme to upgrade the heating of homes in Essex is helping the Salvation Army Housing Association bring affordable warmth to residents whilst also reducing the carbon footprint of its housing stock.
Salvation Army Housing Association (Saha) owns and manages over 3,500 homes across England and when a mixture of 35 flats and houses in Brewers Yard, Southminster, in the Maldon district of Essex required an upgrade, TSG Building Services were appointed as a result of a competitive tender to install new Air Source Heat Pumps heating systems