Water conservation is the key to reducing energy bills. Heating water accounts for nearly 1/5th of energy use in UK homes.
Reducing hot water demand is an effective way to help occupants conserve energy and reduce bills. Some uses are fixed, e.g. the washing machine or dishwasher. However, many are not.
HAs dealing with tenants with problems sometimes face anger. One way of mitigating that is to make sure that HAs are able to solve tenant problems quickly. Joe Bradbury looks at how HAs can mitigate tenant anger with failing heating systems.